4 - Connect your first trail cam

1. Find your personal TrailCamHub email

Open Cameras in the navigation. There you'll see "Your TrailCamHub email" — a unique address that looks something like:

scxib7nj89r9@app.trailcamhub.com

(yours will be different). This is where your cameras send their photos.

Never share this address with anyone. It's only for your own cameras — sharing it could lead to misuse or spam.

2. Set this address on your camera

Most trail cameras let you set the destination email directly on the camera, or in the desktop or mobile app of your camera brand — usually the same place you buy that brand's credits for email sending. Enter your TrailCamHub address there.

Tip: many cameras let you send to more than one address. You can keep sending to your existing email in parallel until you're confident TrailCamHub is delivering what you want, then switch over fully.

3. Wait for the first photo to arrive

When the first email lands, you'll see it on your dashboard and be prompted to assign the incoming photo stream to a camera — an existing one or a new one. If you're just starting out, create a new camera here.

How photos get matched to the right camera

Each trail camera has a unique identifier (typically a serial number) that tells TrailCamHub which camera a photo belongs to. This identifier is stored on each camera and can be viewed or edited under Cameras.

When a new photo or video arrives, TrailCamHub looks for that identifier — in the email's subject and body, and in the photo's EXIF metadata (camera make, model and serial) — and matches it against your cameras:

• If it matches one of your cameras, the photo is filed there. If several match, it picks your most recently updated camera.

• When you create a new camera from an incoming stream, our AI reads the best identifier from the photos and sets it automatically, so future photos route themselves. You can always adjust it under Cameras.

• If no identifier can be found, the photo falls back to a camera that has no identifier set (a catch-all), so it still lands somewhere.

• If nothing fits at all, the photo stays unassigned, and you can assign it yourself.

In practice this means your first camera usually just needs creating — once it's set up, the matching takes over and new photos attach themselves automatically.